Description
ADVANTAGES OF REMOTE MONITORING
| IMPROVED RELIABILITY | MINIMIZE DOWNTIME | REDUCED COSTS |
| Continuous connectivity and oversight | Efficient identification and diagnosis of operating anomalies | Maximum time intervals between a service-driven events. |
| Monitoring of more than 150 unique service parameters | Improved response time and first-time fix | Extended life of equipment |
| Reduction in the risk of unexpected downtime | Reduced mean time to repair (MTTR) | Reduced no-site maintenance requirements for staff |
REMOTE SERVICE FEATURES
| Help Desk | Qualified Technical Customer Support access Phone or Email 8×5 or 24×7 |
| Alarms Management | Sites Monitored 24×7 Proactive alarm notification Integration with Customer NOC |
| Remote Control | Remote Set points management and adjustment as needed Asset Performance tracking Preventive intervention |
| Expert Analytics | Detailed analysis of infrastructure assets performance Operational improvement recommendations Monthly consultative report |
| Field Force Management | Actively integrated with Customer NOC Recommend spares and technical solutions Site dispatching as needed |
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